WELL Spa + Salon at The Pfister Hotel: treatments, hours and booking
WELL Spa + Salon at The Pfister Hotel is an appointment-only spa and salon located just off the hotel lobby offering massages, facials, body treatments, hydrotherapy, a steam room and a Turkish bath/hammam. Hours vary by day (see spa hours below); book online or call 414-277-9207 to reserve—walk-ins are not accepted.
In this guide
What WELL Spa + Salon offers
WELL Spa + Salon provides a full-service menu of treatments including deep-tissue, Swedish, hot stone and prenatal massages; facials; body scrubs and wraps; detox treatments and hydrotherapy.
The spa also runs a salon program for hair and nail services (manicures and pedicures) and includes a steam room and a Turkish bath/hammam as part of its amenities.
- Massages: Swedish, deep-tissue, hot stone, prenatal, couples rooms available
- Skin: Customized facials and exfoliating body scrubs/wraps
- Hydrotherapy, steam room and Turkish bath/hammam
- Salon: manicures, pedicures and hair styling services
Spa hours and how to book
WELL Spa + Salon is open on Monday and Thursday 9:00 AM–9:00 PM; Tuesday and Wednesday 9:00 AM–7:30 PM; Friday and Saturday 9:00 AM–9:00 PM; and Sunday 9:00 AM–5:00 PM.
All services are by appointment only. Walk-ins are not accepted—guests should book online through the hotel site or call the spa directly at 414-277-9207 to reserve a treatment.
- Booking: online or by phone (414-277-9207)
- Appointment-only policy — arrive early for check-in and changing
- Couples treatments available in dedicated couples rooms
| Day | Hours |
|---|---|
| Monday & Thursday | 9:00 AM – 9:00 PM |
| Tuesday & Wednesday | 9:00 AM – 7:30 PM |
| Friday & Saturday | 9:00 AM – 9:00 PM |
| Sunday | 9:00 AM – 5:00 PM |
Who can use the spa and age rules
Guests under 16 are not permitted in the spa. Guests under 18 may use spa facilities only when accompanied and supervised by an adult.
The spa is wheelchair accessible. If you have special mobility needs or medical concerns, contact the spa when booking so staff can advise on suitable treatments or accommodations.
- Under 16: not allowed
- Under 18: requires adult supervision
- Wheelchair accessible — notify spa ahead of time if assistance is needed
Treatment rooms and facilities
WELL Spa + Salon includes 11 treatment rooms, including dedicated couples treatment rooms for shared appointments and private spaces for facials and body treatments.
Public spa amenities include a steam room and Turkish bath/hammam; the spa is located just off the hotel lobby and sits near the hotel's Lower Level fitness center.
- 11 treatment rooms (including couples rooms)
- Steam room and Turkish bath/hammam available
- Proximity to 24-hour Fitness Center on the Lower Level
Practical tips for guests
Arrive at least 15 minutes early to complete intake forms and use locker/changing areas. Treatments are by appointment only; late arrivals may have reduced treatment time but cancellation and late policies are set by the spa.
If you are staying at The Pfister Hotel, mention your room type at booking if you want spa charges posted to your room. The hotel accepts credit and debit cards for payment; cash is not accepted for room charges.
- Arrive 15 minutes early for check-in and locker use
- Ask to have spa charges posted to your guestroom folio if staying on property
- If pregnant or with a medical condition, disclose when booking to match an appropriate treatment
Spa and hotel connections (pool, fitness, packages)
WELL Spa + Salon sits near the Lower Level fitness center, which is open 24 hours a day. The hotel’s 23rd-floor indoor pool has separate hours and is available to guests daily from 6:00 AM to 10:00 PM.
The Pfister’s 'All-Inclusive Stay' package (when available) includes two 60-minute WELL Spa + Salon treatments and other perks; confirm booking details with the hotel for package availability and reservation procedures.
- Fitness Center: 24-hour access, located on the Lower Level near the spa (children under 16 require adult supervision)
- Indoor pool: 23rd floor, open daily 6:00 AM–10:00 PM (limited lounge seating)
- Spa packages: check hotel site or ask reservations about current 'All-Inclusive Stay' package details
| Service | Notes |
|---|---|
| Fitness Center | 24-hour access; located on Lower Level; under-16s require adult supervision |
| 23rd-floor Indoor Pool | Open daily 6:00 AM–10:00 PM; lake views; limited seating |
