What's included at The Pfister — and what costs extra

The Pfister includes free Wi‑Fi in rooms and public areas, 24‑hour fitness, a 23rd‑floor indoor pool (open daily 6:00 AM–10:00 PM), on‑site dining (Mason Street Grill, Café at the Pfister, Blu, Lobby Lounge), and WELL Spa + Salon by appointment. Extra charges commonly apply for parking (self and valet), some food/drink items, spa treatments, the Pfister Club Lounge daily access fee, and the one‑time pet fee.
In this guide
Guest rooms and suites — what's in the base room
The Pfister has multiple room types; standard guestroom choices include Pfister Room, Pfister Premier Room, Grand Tower Room, Lake View Room, and Pfister Signature Room. Suites are sold as Pfister Suite. All guest rooms and suites include complimentary Wi‑Fi.
Rooms come in the bed configurations advertised for each room type (for example, Pfister Room: 1 King Bed or 2 Double Beds; Pfister Suite: 1 King Bed and 1 Double Sofa Bed or 2 Double Beds and 1 Double Sofa Bed). Specific amenities such as a desk, seating area, or marble bathroom vary by room and room type.
- Complimentary Wi‑Fi in guestrooms
- In‑room coffee/refreshment bar present in some rooms
- Room service (In‑Room Dining) available daily 6:00 AM–12:00 AM
| Room type | Typical beds |
|---|---|
| Pfister Room | 1 King Bed or 2 Double Beds |
| Pfister Suite | 1 King Bed and 1 Double Sofa Bed or 2 Double Beds and 1 Double Sofa Bed |
| Lake View Room | 1 King Bed |

Dining and bars — what's included and what costs extra
On‑site dining options are included on property but not included automatically in standard room rates. Mason Street Grill (steakhouse) serves dinner and weekend brunch; Café at the Pfister serves breakfast and lunch; Blu is the 23rd‑floor cocktail lounge; and the Lobby Lounge offers cocktails and light fare.
Breakfast is available for a fee; public sources list a full breakfast price range of approximately $7–$25 per person. The Pfister Club Lounge provides hot breakfast and evening hors d’oeuvres for guests who pay the Club access fee (access is an extra daily charge).
- Mason Street Grill: dinner Mon–Sat 4:00 PM–9:00 PM, Sun until 8:00 PM; weekend brunch Sat–Sun 10:00 AM–2:00 PM (reservations encouraged)
- Café at the Pfister: 6:00 AM–2:00 PM; Barista Counter 6:00 AM–3:00 PM
- Blu: 23rd floor cocktail lounge with live jazz on weekends (hours vary Mon–Sat)
- Lobby Lounge: walk‑in lounge with piano and fireplace (open daily)
| Venue | Typical hours | Notes |
|---|---|---|
| Mason Street Grill | Dinner 4 PM–9 PM (Sun until 8 PM); brunch Sat–Sun 10 AM–2 PM | Reservations encouraged; classic American steakhouse |
| Café at the Pfister | 6 AM–2 PM (Barista Counter to 3 PM) | Breakfast & lunch; pastries and Starbucks coffee |
| Blu (23rd floor) | Mon–Thu 5 PM–12 AM; Fri–Sat 4 PM–1 AM | Panoramic views and live music on weekends |

Pool, spa, fitness and business services
The Pfister's indoor pool sits on the 23rd floor with views toward Lake Michigan; pool hours are daily 6:00 AM–10:00 PM. The pool area has limited lounge seating and includes a small family‑friendly pool option noted in public listings.
WELL Spa + Salon is located just off the lobby and operates by appointment only; hours and booking phone are published. The spa offers massages, facials, body treatments, hydrotherapy, a steam room and a Turkish bath/hammam, and has 11 treatment rooms including couples rooms.
The Fitness Center is on the Lower Level and is open 24 hours. The Business Service Center on the 3rd floor is available 24/7.
- Pool: 23rd floor, daily 6:00 AM–10:00 PM; limited lounge seating
- Spa: WELL Spa + Salon — appointment only; guests under 16 not allowed; under 18 require adult supervision
- Fitness: 24‑hour Fitness Center; children under 16 must be supervised
- Business Center: 3rd floor, open 24/7
| Service | Access / hours |
|---|---|
| 23rd‑floor indoor pool | Daily 6:00 AM–10:00 PM |
| WELL Spa + Salon | By appointment (hours vary by day); call 414‑277‑9207 |
| Fitness Center | Open 24 hours; Lower Level |

Parking, transport and location
The Pfister is at 424 E Wisconsin Ave in downtown Milwaukee within easy walking distance of the Milwaukee RiverWalk, Milwaukee Public Market, Riverside Theater and the Historic Third Ward. The Milwaukee Art Museum and other lakefront attractions are also walkable.
On‑site parking is available as both self‑parking and valet for a surcharge; published rates vary by source. The property has an EV charging station in its parking area. Shuttle availability to the airport is inconsistently reported across sources.
- On‑site self‑parking and valet are charged (reported self‑parking and valet rates vary by listing — check with the hotel at booking)
- EV charging station available in the parking area
- General Mitchell International Airport (MKE) is the nearest airport; driving time and shuttle options vary
| Service | Notes |
|---|---|
| Self‑parking / Valet | Both available for a surcharge; reported nightly rates vary across listings |
| EV charging | On‑site charging station in parking area |
| Nearby attractions | Milwaukee RiverWalk, Public Market, theaters, lakefront within walking distance |
Events and meeting space — what’s included
The Pfister offers extensive meeting and event space, including a 9,000 sq ft Grand Ballroom, the Imperial Ballroom (more than 6,000 sq ft with 32‑foot ceilings), the Rouge Ballroom, and multiple smaller rooms and boardrooms. Total meeting and event space exceeds 25,000 sq ft across 15 meeting rooms and 4 executive conference rooms.
Event rental typically covers the physical room and standard in‑venue support; catering, audio‑visual services, and other event add‑ons are generally extra and arranged with the hotel's events team.
- Grand Ballroom: 9,000 sq ft
- Imperial Ballroom: >6,000 sq ft; 32‑foot ceilings
- Rouge Ballroom: smaller, intimate ballroom off the lobby
- Multiple boardrooms and breakouts (e.g., Twenty‑3 Boardroom on the 23rd floor)
| Venue | Common capacity / size |
|---|---|
| Grand Ballroom | 9,000 sq ft (large events) |
| Imperial Ballroom | >6,000 sq ft (weddings / receptions) |
| Rouge Ballroom | Intimate ballroom off the lobby |
Policies, fees and other extras to expect
Standard check‑in is 3:00 PM and check‑out is 11:00 AM; check‑in is possible any time from 3:00 PM through midnight. The hotel accepts credit and debit cards (cash is not accepted) and requires a photo ID and credit card at check‑in.
Expect additional fees for items such as parking, Pfister Club Lounge access (daily fee), certain breakfast options, rollaway beds/cribs, and pets. The hotel’s pet policy allows up to 2 pets per room for a non‑refundable one‑time pet fee; service animals are permitted without charge.
- Check‑in: 3:00 PM (possible through midnight); Check‑out: 11:00 AM
- Pet policy: up to 2 pets per room; non‑refundable $150 one‑time pet fee (confirm current terms with hotel)
- Crib fee: reported $20 per stay; rollaway fee: reported $20 per night (confirm at booking)
- Pfister Club Lounge: hot breakfast and evening honor bar access available for a daily fee
| Item | Typical charge / note |
|---|---|
| Pet fee | Non‑refundable one‑time fee (hotel lists $150); policies may vary — confirm |
| Crib / rollaway | Crib ~$20 per stay; rollaway ~$20 per night (reported fees) |
| Parking | Self and valet for a surcharge; rates vary by source |


