Age rules, kids and pets at The Pfister Hotel
The Pfister Hotel is all-ages and welcomes children and families; the main guest on a reservation must be at least 18 to check in. The property allows up to 2 pets per room for a non-refundable $150 fee (service animals are admitted free) and has age rules for the spa and fitness areas.
In this guide
Check-in, minimum age, and ID
Standard check-in at The Pfister Hotel begins at 3:00 PM and check-out is at 11:00 AM. Check-in is possible any time from 3:00 PM through midnight.
The main guest on any reservation must be at least 18 years old. Guests under 18 may only check in when accompanied by a parent or official guardian.
At check-in you will be asked to present a photo ID and a credit or debit card; the hotel does not accept cash for payment.
- Check-in: 3:00 PM (possible through midnight)
- Check-out: 11:00 AM
- Minimum age to check in: 18 (under 18 must be with parent/guardian)
| Requirement | Details |
|---|---|
| ID & Payment | Photo ID and credit/debit card required; no cash |
| Check-in window | Any time 3:00 PM–midnight |
| Check-out | 11:00 AM |
Children, cribs, rollaways and pool use
The Pfister Hotel is family-friendly and welcomes children of all ages. Cribs (infant beds) are available for a fee; rollaway beds are also offered for a nightly fee.
The property’s indoor pool sits on the 23rd floor with views toward Lake Michigan and is open daily from 6:00 AM to 10:00 PM. Listings note a small family-friendly pool/wading option alongside a main pool area.
Pool seating around the deck is limited, so families who want lounge space should plan accordingly.
- Crib fee: $20 per stay (may apply)
- Rollaway bed fee: $20 per night (may apply)
- Pool hours: 6:00 AM–10:00 PM (23rd floor pool with limited lounge seating)
| Family item | What to expect |
|---|---|
| Cribs | $20 per stay (availability on request) |
| Rollaway beds | $20 per night (availability on request) |
| Pool | 23rd-floor indoor pool, 6:00 AM–10:00 PM; small family-friendly option noted |
Pets and service animals
The Pfister allows pets (dogs and cats) in guest rooms with a one-time non-refundable pet fee; the property’s reservation policy cites a maximum of 2 pets per room and a $150 non-refundable fee.
Service animals are admitted free of charge and are not counted toward the pet limit. Third-party sites sometimes list different pet terms, so confirm details with the hotel before arrival if you have special requirements.
- Maximum pets per room: 2 (hotel policy)
- Pet fee: non-refundable $150 one-time fee (hotel policy)
- Service animals: welcome, no fee
| Pet topic | Hotel policy |
|---|---|
| Allowed animals | Dogs and cats (service animals always allowed) |
| Limit | Up to 2 pets per room (policy) |
| Fee | $150 non-refundable one-time fee (policy) |
Spa and fitness area age rules
WELL Spa + Salon operates by appointment only and has specific age restrictions: guests under 16 are not permitted in the spa; guests under 18 may use spa services only with adult supervision.
The Fitness Center on the Lower Level is open 24 hours. Children under 16 are not permitted in the fitness facility without adult supervision.
- WELL Spa + Salon: appointment only; guests under 16 not allowed; under 18 require adult supervision
- Fitness Center: open 24/7; children under 16 must be accompanied by an adult
- Spa bookings: call 414-277-9207 or book online
| Facility | Age rule |
|---|---|
| WELL Spa + Salon | Under 16 not permitted; under 18 only with adult supervision |
| Fitness Center | Children under 16 need adult supervision |
| Pool | Open daily 6:00 AM–10:00 PM (family-friendly option noted) |
Rooms and which ones suit families
The Pfister offers six room types. Several room types come with two-bed options useful for families; suites provide extra sleeping space with sofa beds.
If you need specific bedding—two beds, a sofa bed, or a Lake View—request that configuration when booking to confirm availability.
- Ask at booking for 2 Double Beds when you need separate beds for children or adults.
- Pfister Suite includes either 1 King Bed and 1 Double Sofa Bed or 2 Double Beds and 1 Double Sofa Bed (suitable for families needing extra sleeping space).
- Lake View Room is offered with 1 King Bed (for those prioritizing views rather than multiple beds).
| Room type | Bed configurations (as listed) |
|---|---|
| Pfister Room | 1 King Bed or 2 Double Beds |
| Pfister Suite | 1 King Bed and 1 Double Sofa Bed or 2 Double Beds and 1 Double Sofa Bed |
| Pfister Premier Room | 1 King Bed or 2 Double Beds |
| Grand Tower Room | 1 King Bed or 2 Double Beds |
| Lake View Room | 1 King Bed |
| Pfister Signature Room | 1 King Bed or 2 Double Beds |
Practical tips: parking, dining, and nearby attractions
On-site parking options include self-parking and valet for a surcharge; an EV charging station is available in the parking area. Reported parking rates vary by source, so check current rates with the hotel.
Dining on property includes Mason Street Grill, Café at the Pfister, Blu (23rd floor), and the Lobby Lounge. In-room dining is available daily from 6:00 AM to 12:00 AM.
The hotel is centrally located near downtown attractions within easy walking distance, including the Milwaukee RiverWalk, Milwaukee Public Market, Riverside Theater, and the Milwaukee Art Museum.
- Parking: self-parking and valet available (surcharges apply); EV charging on site
- Dining: Mason Street Grill, Café at the Pfister, Blu (23rd floor), Lobby Lounge; in-room dining 6:00 AM–12:00 AM
- Nearby: Milwaukee Public Market (~6-min walk), Milwaukee Art Museum (~9-min walk), Riverside Theater (~5-min walk)
| Service | Note |
|---|---|
| In-room dining | Available daily 6:00 AM–12:00 AM |
| Blu (23rd floor) | Cocktail lounge with panoramic views; hours vary (call for reservations) |
| Nearby walks | RiverWalk, Public Market, museums and theaters within a short walk |
